Welcome to Platica
Platica is the definitive platform for building AI Agents that automate support, sales, and marketing. Free your team to focus on what really matters with agents that think, talk, and solve problems just like the rest of your team.
What is Platica?
Build agents that understand your company and fit your team as if they had always been part of it. Our technology lets you craft natural, multimodal conversational experiences.
Intelligent Agents — Load your information and documents to create experts who master your brand.
Omnichannel — Connect your agents to WhatsApp, Web Chat, and more, managing everything from a single place.
Continuous Learning — Agents learn from your corrections and from past conversation history.
Multimodality — The ability to understand and respond with text, images, audio, and video.
Documentation Resources
Explore our complete guide, organized by core modules, to get the most out of the platform.
| Module | Documentation | Description |
|---|---|---|
| 🚀 Home | Dashboard | Key metrics and an overview of your account. |
| 📥 Inbox | Introduction | Centralize messages from all of your channels. |
| 🤖 Agents | Setup | Create, train, and deploy your AI agents. |
| 📣 Campaigns | Intelligent Campaigns | Bulk outreach and natural conversations. |
Use Cases
Put the power of AI to work across different areas of your business:
- Support: Instant replies and human collaboration inside the Unified Inbox.
- Sales: Automatic lead follow-up and detection of buying signals.
- Marketing: Personalized campaigns that guide customers toward measurable goals.
- Analytics: Real-time identification of customer patterns and interests.
Learn more
Have questions? Visit our Help Center for detailed technical documentation, or book a personalized demo at platica.mx .