Tags
Tags let you classify and organize your contacts and conversations. They can be applied manually or automatically by the AI.
Available endpoints
| Method | Endpoint | Description |
|---|---|---|
GET | /v1/tags | List every tag |
POST | /v1/tags | Create a new tag |
PATCH | /v1/tags/{tagId} | Update a tag |
DELETE | /v1/tags/{tagId} | Delete a tag |
Consejo
Use tags to keep your workspace organized. Classify customers and conversations, and assign owners so they get a notification every time a tag is applied.