Get a Customer

Returns detailed information for a specific customer.

GET https://api.platica.mx/v1/clients/{id}

URL parameters

Parameter	Type	Description	Required
`id`	string	Either the customer ID or their phone number in E.164 format without `+`	✓

Response

{
  "workspaces": [
    {
      "id": "g6yCA16pkWl5eXo7KszB",
      "name": "ws_1",
      "clients": [
        {
          "id": "274fc73cb7d84a17955914fdc1a1f9d0",
          "phoneNumber": "524491255844",
          "name": "Juan Pérez",
          "firstname": "Juan",
          "lastname": "Pérez",
          "email": "juan.perez@email.com",
          "birthdate": null,
          "gender": "male",
          "company": null,
          "country": "MX",
          "state": "Jalisco",
          "city": "Guadalajara",
          "address": null,
          "postalCode": null,
          "tags": [],
          "owners": ["user1@company.com", "user2@company.com"],
          "customFields": {
            "placas": "ABC123",
            "id_recepcion": "REC001",
            "fecha_siniestro": "2025-02-01"
          },
          "creationDate": "2025-02-06T16:45:50.146Z",
          "lastUpdate": "2025-02-06T16:45:50.146Z"
        }
      ],
      "clientsCount": 1
    }
  ]
}

Response fields

Field	Description
`id`	Internal customer ID
`phoneNumber`	Customer phone number without the `+` prefix
`name`	Customer full name
`firstname`	Customer first name
`lastname`	Customer last name
`email`	Email address
`birthdate`	Date of birth
`gender`	Gender
`company`	Company name
`country`	Country of residence
`state`	State of residence
`city`	City of residence
`address`	Full address
`postalCode`	Postal code
`tags`	Tags associated with the customer
`owners`	List of responsible-user emails
`customFields`	Customer custom fields
`creationDate`	Creation date in ISO 8601 format
`lastUpdate`	Last update date in ISO 8601 format

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