Delete a Customer
Delete a specific customer from the system.
DELETE https://api.platica.mx/v1/clients/{id}URL parameters
| Parameter | Type | Description | Required |
|---|---|---|---|
id | string | Either the customer ID or their phone number in E.164 format without + | ✓ |
Response
{
"status": "success",
"message": "Client deleted successfully"
}What gets deleted
- The customer's name, personal data, tags, and custom fields are wiped. They stop showing up in List Customers and Get a Customer responds
404. - The contact's channel identifiers (phone, WhatsApp, Instagram, Telegram, and Facebook IDs) and their creation date are kept, so the history of existing conversations does not break.
- The contact's internal notes and the files attached to those notes are permanently deleted.
Precaución
This operation cannot be undone.
If the same number writes to you again the contact is reused and their earlier conversations are still there, but their profile data and notes are not recoverable.