Get a Channel
Get a specific channel. You can use the document id or the prefixedChannelId (e.g. wb-759211583950552).
GET https://api.platica.mx/v1/channels/{channelId}URL parameters
| Parameter | Type | Description | Required |
|---|---|---|---|
channelId | string | Channel document id or its prefixedChannelId | ✓ |
Query parameters
| Parameter | Type | Description | Required |
|---|---|---|---|
workspace | string | Workspace ID. Required if your API key is multi-workspace | — |
Response
{
"channel": {
"id": "759211583950552",
"prefixedChannelId": "wb-759211583950552",
"provider": "meta",
"platform": "whatsapp",
"channelType": "whatsapp_business",
"isConnected": true,
"status": "CONNECTED",
"defaultAgentId": "tVKljCHCNiebQdasHeit",
"name": "JAFRA Cosméticos Aguascalientes",
"displayPhoneNumber": "+52 1 449 189 2097",
"phoneNumber": "5214491892097",
"businessId": "2555143851162952",
"wabaId": "1630221868195156",
"creationDate": "2026-05-28T22:58:46.587Z",
"lastUpdate": "2026-05-29T18:00:16.911Z"
}
}Consejo
See the full list of fields in List Channels .