Update Tag
Update an existing tag. Only the fields provided in the request are modified.
PATCH https://api.platica.mx/v1/tags/{tagId} URL parameters
| Parameter | Type | Description | Required |
|---|---|---|---|
tagId | string | Unique identifier of the tag | ✓ |
Request body
{
"criteria": "Aplica esta etiqueta a clientes con membresía premium activa.",
"automatic": true,
"owners": ["soporte@miempresa.com"]
} Body parameters
All parameters are optional. Only the fields included in the request are updated.
| Parameter | Type | Description |
|---|---|---|
criteria | string | Criteria or description for when to apply the tag (max 500 characters) |
automatic | boolean | Whether the AI should apply the tag automatically to conversations |
owners | array | List of responsible-user emails |
Response
{
"status": "success",
"message": "Tag updated successfully",
"data": {
"id": "tag_abc123"
}
} Notes
ownersmust be sent as valid emails of users in the workspace